Conditions for Returns:

  • Items must be unused, unopened, and in their original packaging.
  • Requests after 7 days from delivery cannot be accommodated.

How to Initiate a Return:

  • Contact our customer support team via email, helpline, or social media with your order number and reason for return.
  • Once your return is approved and the item is received, refunds will be processed to the original payment method within 7–10 business days.

Shipping Charges:

  • Shipping costs are non-refundable, except in cases where the product received is damaged or incorrect.

Damaged or Incorrect Items:

  • In the rare case that your parcel is damaged or incorrect, please contact us immediately after receiving the item.
  • Keep the security flyer, receipt, and packaging intact, as these will be required for verification.

We will either replace the item or issue a full refund, depending on your preference.Â